Letter tag date formats

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  • Question
  • Updated 4 years ago
  • Answered
Could we please have more customise options for the date tags for standard letters. I'd really like to be able to have my dates appear with the months in full rather than abbreviated (e.g. March not Mar or 03) and would like no separators in that case (i.e. 11 March 2015). With abbreviated dates could we have a '/' separation option as well as '-' (i.e. option of 11/03/2015)?

Forum is a great idea.
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Melanie L Waugh

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Posted 5 years ago

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Joshua, Application Support

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Hi Melanie

From your post I cant tell if your using standard letters in Microsoft Word or the built in word processor in Front Desk. Formatting dates in standard letters is quite flexible in Front Desk.

For MS Word letter templates the formats you have requested can be achieved in standard letter templates by using the following:

<<Date(d/m/yyyy)>> for 11/03/2015
<<Date(ddd dd mmmm yyyy)>> for 11 March 2015

Note that 'Date' can be any of the date letter tags such as 'NextAppointment' i.e. <<NextAppointment(ddd dd mmmm yyyy)>>.

To use letter tags in the Front Desk Word Processor
  1. Navigate to System -> Standard Letters, and open the relevant template.
  2. In the 'Letter Tags' column on the right hand side, search for the 'Date', and single click to select the letter tag.
  3. At the bottom of the letter tags column there is a 'Formatting' drop down menu, where some sample formats are listed.
  4. You can either select one of the standard formats provided, or you can over-type it with something like:

    ddd dd mmmm yyyy for 11 March 2015
If you cant find the format you are after, please contact our help desk for assistance.

Hope this helps.
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Joshua, Application Support

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In MS Word 
<<Date(d/m/yyyy)>> produces 11/3/2015 (not 11/03/2015)
<<Date(ddd dd mmmm yyyy)>> produces Wed 11 March 2015 (missed the day)

In Front Desk Word Processor
ddd dd mmmm yyyy produces Wed 11 March 2015

Apologies for the confusion.
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Amber Quirk

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That's great. Is there a tag for next appointment practice location??

We would like our message to look like this:

Hi <<Prefname>>. Your next appt with <<NextAppointmentPracName>>at Clinic Location is  <<AppointmentTime>>. If unable to attend call ****
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Timothy, Business Care Manager

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Hi Amber. Please see the following response in answer to your question: https://community.smartsoft.com.au/smartsoft/topics/text-messages-for-two-apppointments?topic-reply-...