letter tag for initial visit date

  • 4
  • Idea
  • Updated 3 years ago
  • Planned
when generating GP letters specifically for referrals we often write "attending our office since" and it would be beneficial (+ time saving) if there was a letter tag for first appointment or first billed that could be used in the standard letter.
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Adapt Chiropractic

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Posted 4 years ago

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Andrew, Community Manager

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Official Response
We agree this would be a great addition the the currently available letter tags and the Front Desk software. We have now added to our development list a <<FirstAppointment>> letter tag to show the patients first ever appointment date, as well as a <<LastAppointment>> to show the last appointment date.

Please note this would be detecting the first ever appointment, regardless of whether the patient has had large periods of time without treatments. I understand some practices consider patients revisiting after a long absence as having an 'initial visit', so this is something to keep in mind.