I'm training a new receptionist on EPC programs, and I'm looking for step-by-step instructions on:
I cannot find any of these instruction in the Smartsoft Frontdesk help file (apart from the Treatment Plan counter). Do you have a guide?
- How to set it up an EPC referral in the patients file.
- How to invoice clients when they attend.
- How to submit it to Medicare (after payment, and possibly when bulk billing)
- What to do when the plan expires, and how to create a new plan when we receive another referral
- How to specify the number of sessions a client is entitled to, and how to keep track of it.
I cannot find any of these instruction in the Smartsoft Frontdesk help file (apart from the Treatment Plan counter). Do you have a guide?
Posted 11 months ago
Timothy, Business Care Manager
