Medicare/DVA tick box when creating new item code

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  • Updated 2 years ago
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I am currently creating new item codes for a new service and need to create the apprpriate medicare/dva codes as well. When making the new code, there is a tick box 'Medicare/DVA item' but it is greyed out so I cannot tick it... why would this be?
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Sarah

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Posted 2 years ago

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In Stride Health Clinic

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When creating the new item code... tick the Medicare/Dva box.  Sharon
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Sarah

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Unfortunately the box was greyed out so I couldn't tick it and I wasn't sure why, but the advice below fixed the problem :)
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Andrew, Community Manager

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Official Response
Hi Sarah

The Medicare / DVA Item Code option is only available on machines that have installed and enabled the Medicare / DVA Online Claiming option. 

This can be enabled from System Information as below:



If Medicare / DVA Online Claiming is not installed on your machine, please open a support case on our website for assistance: https://www.smartsoft.com.au/support/
 
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Sarah

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Thanks heaps! Worked on the reception computers that are linked up :)