Medicare Online Claiming Service Degradation

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  • Updated 2 years ago
2/6/2017 10AM ACST: The Department of Human Services has advised Smartsoft that the Medicare Online service is currently experiencing a degradation of service. This may affect the use of Medicare Online claiming integration in Front Desk.
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Timothy, Business Care Manager

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Posted 2 years ago

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Susan Reid

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Is this likely to be only temporary?
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Timothy, Business Care Manager

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Hi Susan. These issues generally are temporary and may not affect all users. If you are experiencing difficulty with Medicare Online claiming, this may be why. We suggest that you try to submit claims as per normal and see how you go.

For further information, please contact Medicare on 1800 700 199.