• 1
  • Question
  • Updated 3 years ago
  • Answered
I believe there will be an update to address the issues with Messenger & practitioners randomly dropping off the list. Can you let me know how far this is away?
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Mark Heard

  • 21 Posts
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Posted 3 years ago

  • 1
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Timothy, Business Care Manager

  • 880 Posts
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Hi Mark. We’re currently completing the final testing on the release. At this stage, the next version should be available from Wednesday. If this issue is currently causing you difficulty, please open a support case at and we will apply a hotfix that will upgrade only the Messenger program.
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Steven, Business Care

  • 268 Posts
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Hi Mark

This issue has been resolved in Front Desk version 16.9.15.