Multiple Column Practitioner PBG

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  • Updated 9 months ago
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With the patient booking gateway, should it be able to show available times that are in column 2 for a practitioner or does it only show available times based on column 1? Not sure if I have set up incorrectly or I'm asking the PBG to do something it isn't designed to do. Thanks Heidi
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Posted 9 months ago

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Timothy, Business Care Manager

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Hi Heidi. The Patient Booking Gateway can book appointments in as many columns as you need (e.g. only column one, both columns, certain columns at certain times etc). This is controlled by the correct configuration of your appointment book rules. If you would like some assistance with this process, please open a support case at