NDIS online claiming through Front Desk

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned

Would SmartSoft please consider setting up online claiming for NDIS claims in the same way that we are able to process DVA and Medicare Bulk Bill claims.  When the NDIS is rolled out next year we will have to process our claims through a Provider Portal using individual AUSkeys for each staff member who will be lodging the claim.  

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Ann Murray

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Posted 4 years ago

  • 2
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Timothy, Business Care Manager

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Official Response
Hi Josie. We have made several attempts to deal with NDIS regarding PMS integration but unfortunately we have had no success in this area. We have not even been able to obtain basic information such as the correct formatting of an NDIS participant ID from them, which is extremely frustrating for our development team.

To our best knowledge there are no PMS systems that integrate with NDIS at this stage. 

Once NDIS has an official path for software developers to integrate, we will be happy to revisit this.