The Patient Visit Report – Summary in Front Desk shows much more information, as shown below:
The Patient Visit Report – Detailed shows further information regarding each individual patient.
If you are simply looking for new patient numbers per practitioner, you could also set up an Appointment Breakdown widget on the Insights Dashboard that focuses on your new patient appointment type.
Further to Tim's post, feedback provided to us indicates it’s not common for this report to be calculated correctly in other systems. Most PMS simply divide the total number of new patients by subsequent consultations in a period of time, with some of the subsequent consultations not being for a new patient in that period, or even worse for other practitioners the patient may have seen at the practice over that period. This does not give you an accurate patient visit average.
Front Desk identifies the first new consultation for a patient and then includes the subsequent consultations for a particular practitioner being reported on.
Can there be another column added with total subsequent appointments booked after initial?
This shows us that a physio has a patient who books 10 appointments after the initial, retention rate on this patient is 10 and so on with an average at the bottom.