recently updated to 16.9 however we are now not able to resize the messenger box. This is creating issues with privacy and also hinders use of clinical notes etc. Before the update we were able to make the box smaller which alleviated these issues. The option to turn off "keep in front setting" is not helpful in our situation. Please enable re-sizing again.
Adapt Chiropractic
Andrew, Community Manager
It sounds like it is just slightly too big for your needs.
In regards to your privacy concerns, is the thought simply to make the font small enough that only someone directly in front of the screen could read it and not a patient possibly a few meters away? Although it might work, I feel it wouldn't be a guaranteed solution depending on distance/eye sight etc.
Would something more in line with a 'Privacy' button be better? Is this a feature anyone would use on the Messenger to hide message content?
Adapt Chiropractic
Yes it is an issue with people w few meters away possibly reading it.