Patient allowed to book in on gateway within restricted timeframe

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
We have a 3 hour window where patients aren't permitted to book an appointment on the booking gateway. Some how this afternoon, someone was allowed to book an appointment 26 minutes later. Luckily I was able to pick this up in a timely matter as it would have been an issue. Obviously this a bug. I'm running the latest production versions, not any pre-releases.
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Benjamin Muir

  • 28 Posts
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  • annoyed

Posted 4 months ago

  • 1
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Timothy, Business Care Manager

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Hi Ben. Thank you for your post. We are not aware of any issues in this area. Could you please open up a support case at www.smartsoft.com.au so that we can investigate further.
(Edited)
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Timothy, Business Care Manager

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Hi Ben. This issue has been resolved in Front Desk v18.3.4 which can be downloaded at www.smartsoft.com.au/support
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Benjamin Muir

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Thanks Timothy, updated!