Patient booking gateway and max class size

  • 2
  • Problem
  • Updated 4 years ago
  • Not a Problem
I had a patient book in to one of our group Pilates classes using the patient booking gateway. Weird thing is the class max was set at 5 and all places were full however, they managed to book in to that session taking the class total to 6.

Any ideas how to prevent this happening again please?
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Rachel Bruce

  • 124 Posts
  • 30 Reply Likes

Posted 4 years ago

  • 2
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Andrew, Community Manager

  • 344 Posts
  • 112 Reply Likes
We aren't aware of any issues with this feature. If you could please open a support case at www.smartsoft.com.au/support we would be happy to look into this for you.