Patient Booking Gateway - limiting access per patient

  • 2
  • Question
  • Updated 5 months ago
  • Answered
Is it possible to limit patient access to particular practitioners

eg still have the ability to book online but not with a specific practitioner

Alternatively, is it possible to block a patient completely from booking online (obviously we are aware that they would be able to book as a guest and this would be monitored manually) 
Photo of Rachel Bruce

Rachel Bruce

  • 124 Posts
  • 30 Reply Likes

Posted 5 months ago

  • 2
Photo of Timothy

Timothy, Business Care Manager

  • 757 Posts
  • 220 Reply Likes
Hi Rachel. It is possible to override which practitioners a patient can book with when logged into their account. This can be set on their patient file from Appointments > Patient Booking Gateway > Practitioners as shown below. If you're a multimodality practice and you want to restrict a patient to only be able to book with one physiotherapist but all practitioners in other professions, it is important that you include all of these practitioners in the list.

Photo of Rachel Bruce

Rachel Bruce

  • 124 Posts
  • 30 Reply Likes
Ah brilliant Timothy, thank you.