Is it possible to limit patient access to particular practitioners
eg still have the ability to book online but not with a specific practitioner
Alternatively, is it possible to block a patient completely from booking online (obviously we are aware that they would be able to book as a guest and this would be monitored manually)
eg still have the ability to book online but not with a specific practitioner
Alternatively, is it possible to block a patient completely from booking online (obviously we are aware that they would be able to book as a guest and this would be monitored manually)
Posted 2 years ago
Timothy, Business Care Manager
Hi Rachel. It is possible to override which practitioners a patient can book with when logged into their account. This can be set on their patient file from Appointments > Patient Booking Gateway > Practitioners as shown below. If you're a multimodality practice and you want to restrict a patient to only be able to book with one physiotherapist but all practitioners in other professions, it is important that you include all of these practitioners in the list.
