Patient search and preferred name

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  • Idea
  • Updated 1 year ago
  • Planned
Is there a way to include "preferred name" into the patient search, ideally as a part of the "Name" field. If you get someone like an Anthony going by Tony or Josephine by Josie, it would make it more efficient when talking to them on the phone to just put in there preferred name, rather than guessing what their "actual" name is. 
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Benjamin Muir

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Posted 1 year ago

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Timothy, Business Care Manager

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Hi Ben

When searching on ‘name’, the system does search for the preferred name as well. The preferred name appears in brackets following the first name, as seen in the screenshot below. 



A current limitation is that this cannot be combined with the ‘comma shortcuts’ when searching e.g. joe,bloggs when searching for Joseph Bloggs. We’ll look at enhancing this in a future upgrade.
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Benjamin Muir

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Sorry, yes, I had an issue when using the comma shortcut. Thanks for your prompt reply. Look forward to the future enhancement.