Possible error in FD Web Appointment book 6.0.0 (with FD 17.0.9)

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
We seem to have an error using the FD web appointment book (WAB).  The WAB shows a different booking to our actual appointment book.  We are using FD version 17.0.9.  
Has anyone else found this?  (Top picture is via WAB, and bottom picture is onsite.  Taken at same time).  Thnx.

[Screenshots removed]
Photo of Joyaa Antares

Joyaa Antares

  • 284 Posts
  • 81 Reply Likes

Posted 1 year ago

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Andrew, Community Manager

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Official Response
Hi Joyaa

Version 6.0.1 of the Web Appointment Book is currently available on our website and should resolve this for you.

We found this inconsistency could occur for users with over 1000 Appointment Book rules, and although this would only be a minority of users it was quickly resolved with a new release.

Please see the release announcement here: https://community.smartsoft.com.au/smartsoft/topics/web-appointment-book-pre-release-6-0-1


Please note I have removed the screenshots from your original post in the interest of patient privacy.