I have set up a letter which shows name, (preferred name) and surname. ie Fred (Jack) Smith. If there is no preferred name, then it shows up as Fred () Smith. Is there a way around this?
If you use any letter tag and the value is blank, there will be no output in your document. What I recommend is that instead of the name and preferred name in brackets, you use the <<PrefName>> tag. This will output the preferred name if entered, else the first name of the patient. Note this different to the <<PreferredName>> tag which is the preferred name only.