Preferred name

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  • Updated 5 years ago
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I have set up a letter which shows name, (preferred name) and surname. ie Fred (Jack) Smith.
If there is no preferred name, then it shows up as Fred () Smith.
Is there a way around this?
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Posted 5 years ago

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Timothy, Business Care Manager

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If you use any letter tag and the value is blank, there will be no output in your document. What I recommend is that instead of the name and preferred name in brackets, you use the <<PrefName>>  tag. This will output the preferred name if entered, else the first name of the patient. Note this different to the  <<PreferredName>> tag which is the preferred name only.