Hi. I hope I explain this correctly as it is my first post to the community forum. I have just generated a letter through billings for a practitioner who attended to a client today but it was not the default practitioner (the regular practitioner she sees) We noticed that the qualifications that appeared under the practitioner name on the letter for todays consult was the default practitioner qualifications not the practitioner who saw her. We noticed it and amended manually to the correct practitioners qualifications but have discovered there is only once selection you can choose for qualifications when setting up standard letters. You can select previous practitioner but not previous practitioner's qualification.
Has anyone else noticed this and found an easier way to do the letter without changing the default practitioner for the day and then change back, or changing the qualification of the correct practitioner manually on the letter before you print up? Is there a chance front desk could add a previous practitioners qualification to minimise the chance of making an error on a letter when in a hurry?
Warm regards Annette.
Has anyone else noticed this and found an easier way to do the letter without changing the default practitioner for the day and then change back, or changing the qualification of the correct practitioner manually on the letter before you print up? Is there a chance front desk could add a previous practitioners qualification to minimise the chance of making an error on a letter when in a hurry?
Warm regards Annette.