Reception staff rostering

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  • Updated 3 years ago
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Is there a way to include reception staff rostering in FD? I'm currently using a Google Calendar for all of our reception staff, but would love it integrated into FD so I'm not using 2 programs. This way our practitioner could see who's working! We have a network with 3 clinics so it's vital to know who is where- any ideas? Thanks!
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Ben Kewish

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Posted 3 years ago

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Steven, Business Care

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Hi Ben

The best option would be to add your reception staff into Front Desk as Practitioners. They can be grouped into a dedicated Practice Group, and like your regular practitioners you can use Prac Days and Rules to show their availability. This would allow staff to see their rostered hours, tasks and lunch breaks.

You could then combine this with the Front Desk – Web Appointment Book so that your staff can remotely access their schedule via a web browser. 

For a simplified listing of who’s rostered on a given day, an alternative would be to use the Day Notes section of the Appointment Book.