Refund Type

  • 4
  • Idea
  • Updated 3 years ago
  • Planned
Can you include a refund payment type. ie. Cash/EFT etc
When a summary report or banking sheet is generated that includes a refund, the method of payment for that refund is not specified therefore it is difficult to know whether the amount needs to be deducted from daily cash totals or EFT totals.  Currently the refund will be accounted for on the banking sheet but this is inaccurate if the refund was processed by EFT.
Photo of Kelly Harloff

Kelly Harloff

  • 13 Posts
  • 3 Reply Likes

Posted 3 years ago

  • 4
Photo of Timothy

Timothy, Business Care Manager

  • 754 Posts
  • 220 Reply Likes
Official Response
Hi Kelly. Thank you for your suggestion. We have had a number of requests to enhance the refund process in Front Desk and we agree that this is definitely something that will benefit all our users. I've changed the status of this to 'Planned' and can confirm that this is on our development list for a future release.