reminder sms: can't exclude an appointment type

  • 2
  • Idea
  • Updated 3 years ago
  • Under Consideration
When sending sms reminders you can filter by individual appointment type but you can't exclude an appointment type, which is what we'd like to do. We are a physio clinic and have 8 appointment types. We would like to send a reminder to all but 1 of these types (our exercises classes - which are at the same time every week). Currently the only way to do this is to filter by appointment type 7 times and send out to 7 separate groups & NOT send to group we don't want. If there was a tick box next to each appointment type & you could choose which you wanted to send to this would be extremely helpful.
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  • 5 Posts
  • 2 Reply Likes

Posted 3 years ago

  • 2
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Timothy, Business Care Manager

  • 935 Posts
  • 273 Reply Likes
Hi Matthew. Thank you for your post. We are always looking for ways to make processes and tasks in Front Desk more efficient. We will consider your idea for inclusion in a future upgrade.