Reminders when opening patient file

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  • Question
  • Updated 4 years ago
I have entered a warning in the notes tab of the patient file. When I open the patient file as admin, the warning appears. When a practitioner is logged in the warning doesn't come up. The tick box in system information - options is ticked. The practitioner does not have access to the system icon which has the tick box to activate it. Can you please help.
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Trevor

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Posted 4 years ago

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Timothy, Business Care Manager

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Hi Trevor. Can you please open a support case at https://www.smartsoft.com.au/support/ so that one of our helpdesk staff is able to assist. 
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Trevor

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Contacted FD and they fixed my problem. The warning is computer dependent, not practitioner dependent. The tick box must be checked on each computer. Logged on to each computer as admin, ticked box and now OK. Thanks FD.