Can you look at removing the practitioner from the front page of the client's file please? It causes great angst constantly -because we are a multidisciplinary clinic, sometimes our clients have at least 3 practitioners working with them at the same time - we have just billed a pair of orthotics to DVA under a Physio's provider number (because he's the treating practitioner on the front page) - these are going to bounce. I now have to delete the transaction through DVA, and resubmit it - this happens constantly due to operator error, but it would just be so much easier if we could untick the practitioner option so this doesn't happen any more. Something to look at for a future update?
Timothy, Business Care Manager
Alternately, you can have a different template for each practitioner which will also include their provider number and perhaps a custom letterhead.