Saving typed email contents if the email fails to send.

  • 8
  • Idea
  • Updated 2 years ago
  • Planned
If an email fails to send then all the typed information is lost.  This means retyping all the contents again.  This is very annoying and time wasting.  Is there a way to prevent losing all the contents of the email if the email fails to send?
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Sergey Voronov

  • 4 Posts
  • 0 Reply Likes
  • annoyed

Posted 2 years ago

  • 8
And SMS's too!
Photo of Barry


  • 24 Posts
  • 22 Reply Likes
I agree, sometimes you are half way through an email and need to check something in the patient file but you have to close the email to look in the file (and lose the contents of the email) or copy and paste to notepad and back into the email when you reopen it.
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Timothy, Business Care Manager

  • 925 Posts
  • 273 Reply Likes
Hi all. Thank you for bringing this to our attention. In a future upgrade, we will work to improve the workflow so that you can return to the compose window when an email or SMS fails to send.