Scan defaults

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  • Question
  • Updated 3 years ago
Is there a way to make the scan settings under attachments default to document feeder (instead of flatbed) and A4 (instead of legal)? These settings are defaulted in the scanner settings in Windows, but FrontDesk doesn't seem to pick them up. What am I missing?
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  • confused

Posted 3 years ago

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Timothy, Business Care Manager

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Hi Kerri

Front Desk is designed to remember the majority of your scanning preferences, though how it goes about this depends on your scanner and the drivers being used (WIA vs TWAIN).

We would be happy to look over the settings with you, but since it is specific to your environment please open a support case at for further assistance.