Searching for patients to included preferred name

  • 2
  • Idea
  • Updated 1 month ago
  • Planned
I was wondering if when you search for patients, either by "name" or by "surname,name" - that the search would also pick up preferred names as many patients don't go by their birth name in conversation and it can make looking up patients or checking details difficult or time consuming.
Photo of Evan Wolfendale

Evan Wolfendale

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Posted 1 month ago

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Photo of Steven

Steven, Business Care

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Hi Evan

Thank you for raising this idea, this appears to be an oversight on our part as we agree that it should really search on PreferredĀ Name or Name when using the "Surname, Name" search pattern. Please look out for this enhancement in the very next release of Front Desk.

As an aside, if you do specifically search on Name it will use First Name or Preferred Name to find your patient.