Selecting Practice Locations on Patient Booking Gateway

  • 2
  • Idea
  • Updated 3 years ago
  • Under Consideration

We have 2 practise locations that are not too far apart and some of our practitioners consult at both locations. A lot of our clients do not mind which practise they go to if the can have their preferred time with their preferred practitioner.

Would it be possible for clients to be able to select multiple locations when using the booking gateway so that they don't have to hop in and out of several locations to find the next available appointment with their preferred practitioner? ....it would just make the process less tedious. Otherwise it is a really neat package. :)

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Kirsty

  • 49 Posts
  • 21 Reply Likes

Posted 3 years ago

  • 2
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Andrew, Community Manager

  • 344 Posts
  • 112 Reply Likes
Glad to hear you are enjoying your Patient Booking Gateway :)

We have found most patients know which location they want to go to and it is the logical start to the booking process for most practices. That said I do certainly understand your situation, where patients have multiple location choices in close proximity, so I have converted this post into an 'Idea' for other users to express their interest.

We feel the current system is still a very good match for real world needs, but we are always open to improvements. If other users are also interested in adding this functionality please 'Like' Kirsty's post in the top right of the screen or comment below with your thoughts.

(Edited)
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Mandi - Sport & Spinal Physio

  • 62 Posts
  • 19 Reply Likes
We are getting training on the gateway next week so we don't have it available just yet. We also have 2 practices that aren't very far apart - same situation, we have therapists working at both practices. This functionality would be a great thing to have, as it is something I was wondering about when we decided to look at the Booking Gateway.