SMS reminders in events

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Hi, when we send SMS reminders, those that have reminders marked as "never" still have an event on their card as being sent a reminder even thought it comes up as failed on the list. Can this be fixed so that these events don't get posted to the client cards as clearly message wasn't sent??
Photo of NewPsych Reception

NewPsych Reception

  • 38 Posts
  • 13 Reply Likes

Posted 3 years ago

  • 1
Photo of Timothy

Timothy, Business Care Manager

  • 758 Posts
  • 220 Reply Likes
Official Response
This is resolved in Front Desk version 16.9.0. More info at https://community.smartsoft.com.au/smartsoft/topics/front-desk-pre-release-16-9-0