SMS reminders to multiple numbers

  • 3
  • Idea
  • Updated 1 year ago
Is it possible to send the automated SMS reminders to multiple mobile numbers for the one appt please? (rather than having to remember to send 1 of the numbers the reminder manually).

We have a number of clients who need a parent or carer to either attend their appt with them or just physically bring them to the appt. (if they are unable to drive etc)

A few have asked if we can send SMS reminders to both of their numbers to assist with their own diary management.

If you do not offer this function, would it be something you would consider for future updates please?

Photo of Rachel Bruce

Rachel Bruce

  • 124 Posts
  • 30 Reply Likes

Posted 2 years ago

  • 3
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Andrew, Community Manager

  • 391 Posts
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Hi Rachel

Currently only one mobile phone number can be linked to each appointment. We understand your dilemma here and are happy to consider further enhancements in this area based on community feedback. 

If you are interested in this functionality, please post in this thread.
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  • 2 Posts
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We have the same issue. Needing to send the same message to multiple numbers.
This function would be awesome!
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Justin Tate

  • 13 Posts
  • 2 Reply Likes
Yes, this would help.
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Kelly Vaughan

  • 9 Posts
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This is exactly what we need too!

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Tim Cooper

  • 2 Posts
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Yes - it is not a common request but sometimes working with couples / separated families / parent + adolescent/adult child, it would be useful.
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Jesse Thomas

  • 1 Post
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This is a feature that our clinic really needs as we work with couples / separated families / parent + adolescent/adult child
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In Stride Health Clinic

  • 147 Posts
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Active Back Care

  • 2 Posts
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This is a good idea and also something we would be interested in.