SMS reminders to multiple numbers

  • 1
  • Idea
  • Updated 5 months ago
Is it possible to send the automated SMS reminders to multiple mobile numbers for the one appt please? (rather than having to remember to send 1 of the numbers the reminder manually).

We have a number of clients who need a parent or carer to either attend their appt with them or just physically bring them to the appt. (if they are unable to drive etc)

A few have asked if we can send SMS reminders to both of their numbers to assist with their own diary management.

If you do not offer this function, would it be something you would consider for future updates please?

Thanks
Photo of Rachel Bruce

Rachel Bruce

  • 124 Posts
  • 30 Reply Likes

Posted 5 months ago

  • 1
Photo of Andrew

Andrew, Community Manager

  • 344 Posts
  • 112 Reply Likes
Hi Rachel

Currently only one mobile phone number can be linked to each appointment. We understand your dilemma here and are happy to consider further enhancements in this area based on community feedback. 

If you are interested in this functionality, please post in this thread.
Photo of nestchiro

nestchiro

  • 2 Posts
  • 0 Reply Likes
We have the same issue. Needing to send the same message to multiple numbers.
This function would be awesome!
Photo of Justin Tate

Justin Tate

  • 13 Posts
  • 2 Reply Likes
Yes, this would help.
Photo of Kelly Vaughan

Kelly Vaughan

  • 8 Posts
  • 0 Reply Likes

This is exactly what we need too!

Photo of Tim Cooper

Tim Cooper

  • 2 Posts
  • 0 Reply Likes
Yes - it is not a common request but sometimes working with couples / separated families / parent + adolescent/adult child, it would be useful.