Task notification and practitioner communication

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  • Idea
  • Updated 2 years ago
  • Planned
We would love to have a feature that allows us to appoint tasks and direct them to users.  A pst of this would be a method of communication between practitioners to highlight patients to follow up or reminders of tasks to complete etc.

Currently there is no system for our practitioners to highlight the need to follow up certain patients.

This feature is available on software we use for our pilates studio and is very effective. 
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Andrew

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Posted 2 years ago

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Better Life Centre

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Yes please, we would like this feature. Even if we can tag a Client chart and write a message as to what needs to be done, with a due date. A report feature would be fantastic as well!
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Joyaa Antares

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Hi Andrew,
Could you create an "event" type or "recall" type that is customised for what you need?
Best, Joyaa
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Andrew

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i dont think this will notify the practitioner who needs to receive the info Joyaa
eg. if i need to notify my podiatrist about a patient to follow up something, so that when the podiatrist logs in, the message comes up and is checked off when task is completed.
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Joyaa Antares

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You'd need to develop a system around the event or recall.
I was mooting something like:
1. Set up a recall type and call it "Action required".
2. At end of each business day, preview the "Action required" recalls for the current week for all practitioners, and then print off a report for anyone that needs it.

We do something like this with patients who "cancel and don't reschedule". We call it CNR, short for cancel-not-reschedule. Each practitioner can print (or preview) it as they need, to remind them to call up that patient to check they are okay...

Could that work for your situation?
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Timothy, Business Care Manager

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Hi all. This is a topic of interest to us for future development. We are considering a task allocation/to-do list feature as well as the ability to leave notes for practitioners and other staff members.