TBC Appointments?

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  • Idea
  • Updated 4 years ago
  • (Edited)
Hi SS!

What would be handy for us, is a tentative appointment.  Sometimes patients leave a message to say "book me for next Saturday" and we're in the habit of putting a casual appointment in so that they don't loose the spot until we confirm with them.

It would be good if a tentative appt could be made with an expiry time so that it automatically deleted or prompted to follow up with the patient?


Photo of Meaghan - KingsWilliam Natural Health Care

Posted 4 years ago

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Photo of Joyaa Antares

Joyaa Antares

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You could try booking the app't in, and adding a note to the "day notes" of - say - 2 days prior - to remind reception to remove or reconfirm that app't. (Basically, whatever approach you take your reception may need to take some action a priori, so day notes would achieve this just as well ... I reckon?).
Hope this helps.
Yes we put notes in our diary etc but it would save a lot of fluffing around if an actual appointment type existed, we think.  And less errors, which is important! :-)
Photo of Joyaa Antares

Joyaa Antares

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"Appointment type" ... hmmm, that's a thought. How about adding a new *appointment type* - something that's a different colour in the app't book to all your current app'ts? Call it Temp or Tentative or TBC or similar. This will flag for reception that there is an app't there, and who it is for, but it is only a TBC type of app't.
Just thinking out loud ...
Photo of Joanna


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We have a TBC appointment type - which displays as a different colour in the diary. I guess you could set a recall of some sort to remind you to follow up - but its fiddly. An automated option would be much better!
Photo of Janette


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I like the idea of a tentative appt also as we would use it.
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Rachel Bruce

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Great idea, we would use this.