Can Smartsoft look at some method to transfer money from one billing account to another. Often a patient has credit in one account that they can no longer use for personal reasons but they can use this credit in other ways. Smartsoft help desk said the only way to move this credit to another account is to refund from one account and then add the credit back into the new account. However this causes side issues as the banking sheets bring this up as a refund and if you are not paying attending mistakes can be made. Can you look at adding in a transfer button so credit can be moved from one account to another.
Posted 2 years ago
