Tyro - Windows XP urgent action required

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  • Announcement
  • Updated 3 years ago
We have just been informed that during a routine security upgrade, Tyro has discovered there are Tyro merchants using out of date and unsupported operating systems. Specifically, Windows PCs that run XP Service Pack 2 or earlier (of which support was retired in July, 2010) that are not able to support newer security certificates.

As of 6th of June, 2016 a new security certificate will be in use by Tyro that is not compatible with Windows XP Service Pack 2 or earlier.

If you are a Tyro user using Windows XP, it is recommended that you upgrade your PCs to a currently supported version of Windows (Windows 7, 8 or 10) if possible. If this is not possible you should apply the Windows XP Service Pack 3 update at your earliest convenience. Please be aware that Tyro integration will not work on unsupported systems as of 6th of June, 2016. 
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Andrew, Community Manager

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Posted 3 years ago

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Helen Potter

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Hi All, please ensure you have an IT helper if you install windows 10. Heaps of people are having disasters. I lost internet, emails and sms for 5 days, spend heaps to get it fixed then three days later Windows 10 decided to upgrade again (no choice) andi lost everything again!. Hopefully none of you will have my bad luck with tech stuff. Helen
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Andrew, Community Manager

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Thanks Helen. There are certainly other factors to consider when upgrading, so you may wish to involve your preferred general technician in the process. If you are upgrading your primary database machine, please ensure you have completed a Front Desk backup to a separate device (USB) beforehand.
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Helen Potter

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Yes , i actually have two back ups! thanks Helen
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Michael Chen

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Use a free backup utility like http://www.easeus.com/backup-software/tb-free.html. Autobackup and create a boot utility using an USB drive (the program has a tool). Has saved me a few times when my SSD decided to pack up and die and corrupted MBT on another computer. I do daily backups and the good thing is the software does incremental backup so it won't eat your whole secondary backup drive.