Waiting List functionality

  • 4
  • Idea
  • Updated 9 months ago
  • Under Consideration
  • (Edited)

Our practice has been using the waiting list function for a number of weeks & we have a few questions

1 - Can we add patients who are waiting for a cancellation in a group booking?

2 - Where two or more practitioners are selected, is it possible to tailor the time slots to accommodate the different time requirements of different practitioners?

3 - Is it possible for the waiting list items to automatically be removed when the time period is over?


Photo of Diane


  • 20 Posts
  • 3 Reply Likes

Posted 4 years ago

  • 4
Photo of NewPsych Reception

NewPsych Reception

  • 38 Posts
  • 13 Reply Likes

It would be great if the wait list items disappeared when no longer relevant!

Also, a report on who is on who's waiting list would be useful too.

Photo of SydSportsMed


  • 77 Posts
  • 22 Reply Likes
Hi Andrew.  

I really like the Waiting List feature, and we have been using it for a few months now.  I do have a couple of suggestions, from my experience that would make the process of adding patients a little easier.

1.  Once you have selected the practitioner, have the "Appointment Details" section default to that practitioner's schedule.

2.  Once you have selected the "App Type" have the "Slots" automatically update to the default for that appointment type.

The absolute gold star method would be the ability to drag a patient's existing appointment into the waiting list and have the it pick up all the details of the appt.  We would then only have to add in the dates the patient would prefer (if an earlier spot becomes available).  This might be asking a bit too much - but you never know.  :)