Is it possible to have the ability to get a warning when billing if an account is outstanding for less than 30 days? i.e 7, 14 days?
Posted 3 years ago
Timothy, Business Care Manager
Hi ARP. It is currently only possible to set the outstanding amount warning to 0, 30, 60 or 90 days. This can be set in the Options tab of System Information as below:
If you have a pay-on-the-day only policy (no accounts), where any outstanding amounts are considered overdue, you can set the setting to 0 days to warn you if any amount is outstanding.
Based on feedback from other users, it generally takes more than the 7 or 14 days you have provided as an example for a client to receive the invoice, possibly process it through their health fund and then send you a payment. This is the reason why the industry generally uses a 30 day account period.
If you have a pay-on-the-day only policy (no accounts), where any outstanding amounts are considered overdue, you can set the setting to 0 days to warn you if any amount is outstanding.
Based on feedback from other users, it generally takes more than the 7 or 14 days you have provided as an example for a client to receive the invoice, possibly process it through their health fund and then send you a payment. This is the reason why the industry generally uses a 30 day account period.
