Hi,
I would like to suggest Front Desk to add in a feature which will allow warning message box or reminder pops out when we create a new appointment with specific appointment type (in my case, DVA and EPC). The reasons being is we need to get referral / approval letter from DVA and EPC patients in order to start a treatment for them. The warning / reminder message should read something like: "Please make sure the patient has supplied with the current referral letter from their GP / Department of Veterans' Affairs".
Thank you.
Kind regard,
Elaine Chai
I would like to suggest Front Desk to add in a feature which will allow warning message box or reminder pops out when we create a new appointment with specific appointment type (in my case, DVA and EPC). The reasons being is we need to get referral / approval letter from DVA and EPC patients in order to start a treatment for them. The warning / reminder message should read something like: "Please make sure the patient has supplied with the current referral letter from their GP / Department of Veterans' Affairs".
Thank you.
Kind regard,
Elaine Chai
Posted 2 years ago
Elaine
But what I would like to have is, reminder message pops up when creating NEW appointment for EPC/DVA patients so that our front staff could remember to ask the patient for the referral letter before proceeding to start any treatment at all (like what you've mentioned, it'll lead to uncomfortable conversations with patients).