Warning Settings

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  • Updated 2 years ago
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I have 2 questions:

1) When setting up warnings as an administrator under system information, it's not being applied to all the users. This means I need to go to every user to change these settings (for instance, warning if a patient hasn't been here for > 1 year). Can I force the changes to other users?

2) Can we have a warning if a patient hasn't been to a "specific" practice group? For instance, a Pilates client may not have seen a Chiropractor. I know there is an option for a specific practitioner, but I'd prefer to cover specific groups as well.

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Posted 2 years ago

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Joyaa Antares

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Rudi - is it a case of setting up the warning for "each user", or for each computer that uses FD?  (I have a feeling it may be the latter, but am happy to be corrected).
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Timothy, Business Care Manager

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Hi Rudi. In Front Desk, settings can either be tied to a Front Desk user login, a global setting for all Front Desk users or a Windows user login.

The warning settings you refer to are Windows user login based, meaning that the settings will be saved to the Windows user profile. In order to change this for each of your staff, you will need to make this change in Front Desk when logged into each of their Windows user profiles. 

Regarding your second point, we are happy to monitor user interest in having an option for alerting users if an appointment is being booked with a practitioner that is not in the same practice group as the patient's default practitioner.