Web appointment book. HTTP Error 503. The service is unavailable.

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Our web appointment book page comes up with the below error. Started last night after a windows update. I have tried rebooting both the router and the computer where the server is but to no avail. We are on Front Desk 17.0.9.0 and Web Appointment Book 5.1.1
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Benjamin Muir

  • 28 Posts
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Posted 2 years ago

  • 1
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Andrew, Community Manager

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Hi Benjamin

There have been confirmed issues relating to the Windows Fall Update (CU 1709), resulting in this error. This is a Microsoft operating system issue and not a Front Desk - Web Appointment specific problem. We are testing some solutions this morning to assist users that are affected.

We will post back later this morning as we have more information.
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Benjamin Muir

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Thanks Andrew
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Andrew, Community Manager

  • 362 Posts
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Official Response
Hi Ben

Please see the following article for more information regarding this issue:
https://community.smartsoft.com.au/smartsoft/topics/http-503-error-after-installing-windows-10-fall-...