Workcover Queensland payments

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Workcover payments, with the new workcover integration do we still get the remittance from workcover or does it get paid off like Medicare/DVA?
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Kallin Gardiner

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Posted 4 years ago

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Timothy, Business Care Manager

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Official Response
Hi Kallin. The WorkCover Queensland integration only covers sending of invoices. Unlike Medicare/DVA Online Claiming, there is no payment report that can be processed in Front Desk.

To check the status of WorkCover Queensland claims, I understand there is a 'Provider Online' portal where you can login with your B2B Credentials and view remittances. As this is out of Front Desk's scope, please consult the following WorkCover Queensland support page for further information: