Stopping some apt types from showing online
I don't believe this is possible currently but if so, please let me know. If not it would be great if you could set up some appointment t...
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Interested in finding our how others clinics manage the monitoring of their consumables usage / reordering processes.
Interested in finding our how others clinics manage the monitoring of their consumables usage in/our and reordering processes and if you ...
Clinical notes window size adjustments
Can we have the clinical notes window be made adjustable in size please like the appointment book.
Different DVA Referrals
If a client has 2 separate DVA referrals (different dates/different allied health practitioner) (same gp), do I need to keep changing the...
Visiting Adelaide for the APA Transform 2019 Physiotherapy Conference?
Clients who are attending the physiotherapy conference in Adelaide next week are welcome to visit Smartsoft at our office at 107 Flinders...
Option to colour code quick buttons
We utilize the quick button function every day when entering our clinical notes. We have already broken down our listings into regions on...
Digital Signatures
I would love an option to add a digital signature to letters so we can send them signed directly from the system
Workforce Management Software
I am loving how software is becoming integrated with Front Desk. I am also excited at the prospect of Xero becoming integrated. Workforc...
Write Off Reason
The new(ish) tick box for write offs in the transaction report, is great, but can we get a way to include the reason for the write off? ...
DVA End of Cycle Report
Hi All - Given the new changes to DVA referrals, is it possible to have the DVA End of Cycle Report for allied health providers uploaded ...
Important Information: Hotfix required for Front Desk v19.0.2 and v19.0.3
Following our previous advisory, we have discovered a new issue that needs to be addressed to continue receiving SMS delivery receipts an...
SMS costs and restrictions
Costs and restrictions on SMS. Why are we still being charged so much, 10c, for each SMS? I know the reasoning previously offered , that...
Why does "Warning: A referral for the primary account has expired" show when the treatment plan is no longer active?
Hi Crew,On the subject of today's post about keeping track of the no. of treatments within a treatment plan, and Tim's comprehensive expl...
Transferring from paper files to e-records
We are just about to convert our 28 year old practice to e-records and would love to find out how others in the community have handled th...
Is there a process or system on FD for sending overdue invoice letters?
We do not have many overdue invoices so we somewhat randomly have just typed up a notice when chasing up an overdue account. But with new...
WE have trouble keeping track of allocated number of visits for patients.
We have trouble keeping track of allocated number of visits for patients. This is becoming a bigger problem now with NDIS patients and NO...
Treatment Plan end date
I would to have the option of an end date in the treatment plan section. Worksafe and other 3rd parties will approve so many treatments ...
Front Desk - Production Upgrades (27 September 2019)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
GP Referrals
This may have been addressed before but I can't find anything on it. Is there a report that we can run that will show clients who having...
Treatment Plans in Front Desk
The Treatment Plan feature allows you to track consultations with a patient from a set date by the number or value (cost) of the consulta...
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