Did not attend
Hi there. I would like to suggest a way to mark a patient as Did Not Attend, especially in a group booking to make the group change colou...
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Online booking and fee schedule for each physio
Online bookingFor each booking that is cancelled we email a notification to the physio to advise them of the appt cancellation. Can this ...
Column Widths
I resize my column(s) width(s) but when I change to a new day the columns go back to their original width(s). Is there anyway around this?
Group online bookings and Payments
Hi
Does SmartSoft offer "Group online bookings and Payments"?We received marketing email from "HealthKit" (I'v...
Change of email address
i'm having a problem with changing my email address which is listed in my profile. The profile shows my old email address. When I try t...
Letter tags : 1. Can they be shown on Email templates? 2. Why are some letter tags not available for emails? (Can they be added?)?)
One post. Two questions:1. Letter tags - can they be shown on email templates?When creating a new "standard letter", a very helpful list ...
Recall on cancellation
Would it be possible to have a recall option on the cancellation tab below "email cancellation notification..." tick option? It would be ...
Week to a page: Default Option
Hello, we always use the WEEK to a page view. However, the system always reverts back to Day view. Is there a way to set a default to alw...
SMS reminders to a 614... number
I have noticed that when new clients book through the gateway their mobile numbers comes up with the Australia area code 61412 345 678......
Front Desk - Pre-Release Upgrades (2 August 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Rebooked Widget – Insights Dashboard
I have just started playing around with "Insights". I have in the past been able to determine "Not Rebooked" via Utilities>Future Appoint...
Practitioners- Care required when deciding on business opportunities
Practitioners are experts in their professional fields; however, they should take care when entering into business ventures outside of th...
template for Warning box in clinical notes
How do we, or can we insert a template in the warning box. we are looking at a basic list meds, surgeries, allergies, contras, consent et...
Google Ads conversion tracking issue
Question regarding Front Desk and Google AdsWe're able to track how many people end up on our website via a Google Ad and click on a book...
Sys. Info > App't Book shows week starts on Saturday, but Appointment book still shows week starts Monday -?
Hi We have set the first day of the week to be Saturday, but the Appointment book still shows week starting on a Monday (so we don't see ...
Letter Tags: Ref Dr on Billings tab and need for Org and Address letter tags
Are there any letter tags that will pick up the referring doctor organisation and address details from the Billings tab if you aren't usi...
Secure messaging (medical objects) integration with front desk
We are implementing a secure messaging program into our practice that will facilitate encryption to allow transfer of referrals and repli...
SMS report/statistics
Is is possible to get a report on how many SMS were sent during a period?
waiting list search
I would like to suggest a search or maybe an indicator on the client's profile so that we can easily see whether a person has already bee...
Generating Reports
Needing to work out - LTV (Total revenue / Total number of new consults (including WC/TAC/same patient representing with new problem). H...
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