Suggestion: enabling "Referrals" button to navigate you directly to another patient
Open up John Doe's patient file, and go to the "notes" tab. You will see a button there labelled "Referrals". Click on this button an...
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GST and Xero Integration
We have integrated with Xero, but find that after sync we cannot differentiate transactions that included GST. This becomes a problem whe...
Patient Booking Gateway pre-release 6.4.1
Front Desk Patient Booking Gateway pre-release version 6.4.1 is now available to download from the Support section of the Smartsoft websi...
Medicare/DVA Online Claiming - Fee Changes (1/7/2019)
Hi CommunityPlease be aware that Medicare/DVA have implemented fee changes as of July 1st, 2019.Users may receive the following message w...
Unable to register on gateway - what am I doing wrong?
Hi All,A existing client has reported a problem when booking an app't having successfully registered for an account on the gateway. I re...
End of Financial Year (2018-2019)
With June 30 approaching, it may be necessary for you to know the total of amounts owed to you as of the end of this financial year. We h...
Can you change - Item code changes in appointment tab?
Is there a way to change the item number for a clients class in the appointment tab? This would save having to change each class individ...
Xero Accounting Software
I was wondering when Xero will be integrated into Front Desk? I had a conversation last year with one of the technicians who mentioned it...
Write off report
Report on Write Offs for financial year
This might be a bug. Can you duplicate this? "qryClient: Dataset not in edit or insert mode"
Hi Team,Please can you run through this quick sequence and see if you have the same problem as me?Open FDClick on the patient iconOpen an...
Treatment Plan Report filtering
We are using Treatment Plans more consistently for EPC's, NDIS, workcover etc. It's a fantastic feature, however, the Treatment Plan Rep...
Xero integration beta testing
Smartsoft is pleased to announce that we have now completed the Xero integration and are in the final stages of internal testing and do...
Front Desk - Pre-Release Upgrades (25 June 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
medications tab
could a medications tab be added to the next upgrade? Im finding different practitioners put the meds list in different spots. would be g...
Appointment Report
We had a team meeting yesterday & were discussing our cancellation policy. I shared figures from the "Appointment Report" regards our can...
Going online and Paperless
Hello, We are trying to "get" with the times :)We would like to do the following
X-Ray integration from inteleViewer
Create an online new...
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Opening of Image Editor on Tablet
We have just started using Windows Tablets for our Chiropractic office. The only issue I have come across is that images in clinical note...
Health Insurance Fund information in 'Billing' window
We are a preferred provider for a particular health insurance fund, which means that their members are charged a lower rate than our stan...
Inactive patient report request
I'm wondering how other clinics manage a "file review" process once all clinical notes are done within Front Desk. Prior to this new lif...
Suggestion: when a billings tab is generated is there anyway that an "event"can be generated in the "events tab".
With all the upcoming DVA changes, NDIS disasters and changes to the fee schedule keeping up with our admin and clinicians with new servi...
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