Searching the patient files appears inconsistent .. or has this been done on purpose?
This isn't a tongue-in-cheek question. Please give this a go and see if this is the same on your version of FD. (I am using 18.3.3)1. O...
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Patient allowed to book in on gateway within restricted timeframe
We have a 3 hour window where patients aren't permitted to book an appointment on the booking gateway. Some how this afternoon, someone w...
Waiting list print / report
Can you please create a way for us to print the waiting list or to be able to create a waiting list report?
Exporting banking Summary to Excel
At request of our bookkeeper we are going to start exporting our banking summary to an excel file however there seems to be a glitch on t...
Front Desk - Pre-Release Upgrades (7 June 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Front Desk - Pre-Release Upgrades (10 May 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Online Booking Gateway
In regard to the Patient Booking Gateway are there any plans to incorporate the ability for patients to complete paperwork online? In ad...
Time Management Report - be able to remove patients that did not show
To have a checkbox to exclude patients that did not arrive for their appointment from the report. This will help to calculate the exact t...
Medicare/DVA Claiming - Referral Override Types
As we are a Specialist Practice, our Doctors are able to bill Ultrasound item numbers without a referral, if they determine during or aft...
Would a facility to generate your own simple reports on FrontDesk be useful? A "report generator"
Hello Community!From time to time we have wanted a simple report generator on FrontDesk. A facility to generate our own reports without ...
SMS reminders to multiple numbers
Is it possible to send the automated SMS reminders to multiple mobile numbers for the one appt please? (rather than having to remember to...
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
Adding "fax number" to the Search On section
Can you pls add "fax number" to the Search On section in Search on Patient and Search on GP/Medical Referrer fields. We have come across ...
Reporting individual client attendances
Many psychology practice management software are including much more than Front Desk does. One thing they do is team performance manageme...
Tracking Referrals & New Patients
I would like to generate a report each month that tells me how many new patients we received, and who referred them, in order of practiti...
Appointment made details (for changed appointments)
If a patient arrives too late for their appointment but is able to be slotted in for a later appointment on the same day the appointment ...
How to manage patient recalls in Front Desk
The recalls feature in Front Desk allows staff to schedule follow ups and tasks relating to a patient. Examples including following up di...
Deleting a contact
How do I delete a contact? I tried to do this but got the following message "This contact is linked to a client. You cannot delete this...
Searching for Referring GP
When searching for a referring GP by surname we cannot enter a comma to filter by first name too. We are able to do this with patients -...
Tyro HealthPoint or HICAPS?
Smartsoft offers built-in support with both Tyro HealthPoint and HICAPS for Health Fund, EFTPOS and Medicare Easyclaim integration. We ar...
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