Multiple Column Practitioner PBG
With the patient booking gateway, should it be able to show available times that are in column 2 for a practitioner or does it only show ...
Conversations
Recent Conversations
Conversations 161 - 180 of 1431
Sending SMS via 'Single SMS' Tab failing to load Name, etc
<<PrefName>> & <<AppointmentTime>> not filling when I send an SMS via the Single SMS tab so people are getting messages with the tags dis...
Using the Appointment Scheduler for recurring appointments
The Appointment Scheduler can be used to book a series of appointments for a patient. Right click on an available appointment time, and...
Quotations - Ability to 'copy' a quotation
We would like to be able to copy an existing quotations to create a new quote similar to the function which allows users to copy a clinic...
Live tracking of client appointment numbers in their booking information
We run a psychology practice and it would
be great if we were able to keep automatic live tracking of the number
appointments a client ...
Preferred name tag divert to the First Name
If the preferred name tag <> is used in a letter, Email or Text is there a way it can divert to the First Name <> if the preferred name i...
Searching for patients to included preferred name
I was wondering if when you search for patients, either by "name" or by "surname,name" - that the search would also pick up preferred nam...
Active / Inactive Patients Report
Is it possible to include the option of Appointments as well as transactions? We quite often have patients, who for various reasons, hav...
Working with columns in Front Desk
This article provides an overview of working with Appointment Book columns in Front Desk, including how to add and delete, re-order and r...
Pack Appointments Automatically?
Is there any way to set the appointment book up so that it packs appointments automatically if an appointment on that line is cancelled o...
Appointment Schedule - displaying duration of appointment
We often have clients ring up after we have sent out their appointment schedules asking the duration of the appointments so they can orga...
Front Desk - Pre-Release Upgrades (28 March 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
How to Create SMS and Email Templates in Front Desk
Front Desk SMS and Email templates can be created for different scenarios including appointment reminders, general correspondence, new pa...
Printing direct deposit details on invoices for individual groups
How do you get the direct deposit details printed onto invoices for individual practice groups? I only seem to be able to input the pract...
Front Desk Standard Letter Tags
Below is a list of standard letter tags that Front Desk users can insert into their letter, clinical note, email and SMS templates to pop...
Sending more than one bulk email via booking gateway?
We're just kicking off with the booking gateway. Initial signs are promising ... exciting! Today I sent out some 4,000+ emails via "bul...
Add additional font options for Warnings
We find that the Warnings Pop Up is essential for our business. It would be super helpful if we had the ability to change font size, colo...
Patient Booking Gateway Reporting
The Patient Booking Gateway contains an admin portal that allows users to monitor the activity of the gateway in your practice. The gatew...
Booking Gateway leaving inconvenient gaps
Hi Gang, I've had a couple of my therapists who have complained that the booking gateway is offering appointments to patients that are no...
Calculations of the utilisation tool in Insights
We have been experimenting with the utilisation tool and have come across the below issues:
DNA’s are currently being included as utilis...
Welcome to the Community
The Smartsoft community is a place to discuss ideas and provide mutual support to others users of the Front Desk - Practice Management System.
Smartsoft encourages users to actively engage in conversation, ask questions and give feedback. We also hope to see members sharing their experience, answering questions and making the most of the community forum.
If you are new to the Smartsoft Community, please take a moment to review the How to use the Smartsoft Community post and gain a better understanding of the platform.
Smartsoft staff are also members of the community, and while we may not respond to each post we are actively listening and monitoring the forum. This service is not intended to replace the support provided by the Smartsoft helpdesk. If you require urgent assistance please open a support case at www.smartsoft.com.au/support
Categories
View all
Related
Community Stats
-
1,584
Conversations -
1,251
Members