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Tyro has been helping health professionals run their practices smoothly for over a decade by providing health fund claiming, Medicare E...
Follow up patients with the Future Appointments Report
An enhanced Future Appointments Report is now available in the latest version of Front Desk, allowing users to easily contact patients wi...
Front Desk - Pre-Release Upgrades (24 February 2020)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Patient Christmas Greeting By SMS
As we approach the end of year holiday period, you may want to touch base with your patients to advise them of your opening times and to ...
Watch the 30-minute Front Desk Patient Booking Gateway Webinar
Thank you to all who attended the Front Desk Patient Booking Gateway webinar today. Please click below to view a recording of the webinar...
Watch the 30-minute Front Desk Insights Dashboard Webinar
Thank you to all who attended the Front Desk Insights Dashboard webinar yesterday. Please find below a recording of the webinar for those...
Windows 7 and Server 2008 end of support
On 14 January 2020, Microsoft will no longer provide security updates or support for PCs with Windows 7, Server 2008 and Server 2008 R2. ...
Front Desk and your System Time
Due to new security requirements some of the features in Front Desk now require the correct date and time set on your computers. This inc...
Smartsoft Lunchtime Webinars – Reserve your space
Over the next few weeks, Smartsoft will be holding several 30-minute lunchtime webinars. These webinars will cover the Front Desk Insight...
Automated SMS Reminders - What you need to know
With the release of Front Desk v20.0.0 we now have functionality to automatically send SMS appointment reminders. With this feature there...
Important Upgrade Required – Front Desk Messenger & SMS Delivery Receipts
As of October 1st 2019, Smartsoft will be changing the way that we send and receive Front Desk Messenger messages (‘Global’ mode only) an...
How can the Front Desk - Physitrack integration help your practice?
Creating greater efficiencies and smoother processes for Front Desk users has always been a key priority at Smartsoft. Last year, we he...
Visiting Adelaide for the APA Transform 2019 Physiotherapy Conference?
Clients who are attending the physiotherapy conference in Adelaide next week are welcome to visit Smartsoft at our office at 107 Flinders...
Treatment Plans in Front Desk
The Treatment Plan feature allows you to track consultations with a patient from a set date by the number or value (cost) of the consulta...
Adding a recall when cancelling an appointment
New in Front Desk version 19.0.1 is the ability to add a patient recall when cancelling an appointment. Before using this feature, ensur...
Patient Booking Gateway pre-release 6.4.1
Front Desk Patient Booking Gateway pre-release version 6.4.1 is now available to download from the Support section of the Smartsoft websi...
Medicare/DVA Online Claiming - Fee Changes (1/7/2019)
Hi CommunityPlease be aware that Medicare/DVA have implemented fee changes as of July 1st, 2019.Users may receive the following message w...
End of Financial Year (2018-2019)
With June 30 approaching, it may be necessary for you to know the total of amounts owed to you as of the end of this financial year. We h...
How to manage patient recalls in Front Desk
The recalls feature in Front Desk allows staff to schedule follow ups and tasks relating to a patient. Examples including following up di...
Tyro HealthPoint or HICAPS?
Smartsoft offers built-in support with both Tyro HealthPoint and HICAPS for Health Fund, EFTPOS and Medicare Easyclaim integration. We ar...



