Conversations
Conversations 1 - 20 of 539
Hi Everyone,Yesterday we had a full power outage due to the electric storms in our area. Our clinic lost power for 5 hours, meaning we ha...
Booking patients which require resources
When developing appointment types a resource is automatically allocated to this appointment type. At the moment our reception has to crea...
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Prepayment and term class bookings
Hi there. I would LOVE if it were possible to use the PBG so that a patient can book in for a term/group of classes. For example, we run ...
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
Is there a way to change the order of attachments within the patient file?
When uploading scanned pdf's we can change the order at the time of attaching the documents but once they are attached I can't find a way...
Casual Appointments reason for deletion
Opt in or out of "Reason for Deletion" with casual appointments. We use casual appointments for reminders, phone messages etc. Having to ...
Adding a feature to 'sort by' / 'order by' to the "Patient List" report
Hi Crew,Would it be feasible to add the ability to 'sort by' / 'order by' a field in the "Patient List" report?It'd probably have lots of...
Client Profile - Gender Options
Hi, could you please consider adding an additional option on Client Profiles for identifying their gender/non gender i.e. instead of jus...
Automated SMS excluding group CLASSES
We have group classes each day that we would like excluded from the automated SMS reminder. The group classes are on the appointment book...
Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...
Default Item Codes per Appointment Type
Is it possible to assign default Item Codes for All appointment Types. At the moment there is only one default item code for New Patient...
Setting up New Practioner
When I set up a new practitioner, I have to change every appointment type to add the new practitioner to it. I also have to add the defau...
Mandatory fields within patient information database
Has there been any discussion about having "mandatory fields" when entering patient information? This would be a huge help in securing a...
Patient Booking Gateway - reason for appt
We have put a note on our PBG asking new patients to put some information about what their injury is, but usually they dont write anythin...
Stopping some apt types from showing online
I don't believe this is possible currently but if so, please let me know. If not it would be great if you could set up some appointment t...
Clinical notes window size adjustments
Can we have the clinical notes window be made adjustable in size please like the appointment book.
Option to colour code quick buttons
We utilize the quick button function every day when entering our clinical notes. We have already broken down our listings into regions on...
Digital Signatures
I would love an option to add a digital signature to letters so we can send them signed directly from the system
Write Off Reason
The new(ish) tick box for write offs in the transaction report, is great, but can we get a way to include the reason for the write off? ...









