Remote access keeps dropping out
Morning All. We are having ongoing trouble with our remote access on Front Desk which keeps dropping out such that we cannot connect remo...
Conversations
Conversations 1 - 20 of 515
Demographics
Just wondering what is the quickest way to get the following information- Totals Gender (males and females)- Age rangesAt
the moment we...
Cliniq Apps
Hi, Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results.
WhiteCoat Button
There's a new button on the Patient Additional tab entitled "Whitecoat" Find/Invite. Any Idea whit it's about?
Where have the details gone?
Where have the details gone? Usually I can hover over the clients name in the book and it will show up with next app, and status etc, bu...
Appointment type to match text message
It would be great if somehow the appointment type can correlate to a specific text message so it doesn't need to be adjusted manually. F...
Location of sms credit / balance
Hi, Where or is there a location to find the balance of our sms credit. Thanks :)
Net Promoter Score
Has anyone used the "Net Promoter Score" in seeking feedback from patients post consultation? If so, what process have you used? We use G...
Missing Medical Referrals Tab on networked computers
Some of our networked computers aren't displaying the Medical Referrals tabs. Both using Admin and other users. Access is granted via sec...
Automated SMS - Template by Practice Group
Hi All. I've been playing with the Automated SMS, and it doesn't seem like there is a way to automate separate Template messages to speci...
Can the SMS tab on the patient file be hidden / suppressed?
Hi Folks, Is there a way to remove or hide or suppress the "SMS" tab on the patient file? We don't use SMS integration and have no need...
Filter Reports by Fee Category
Wondering if there willl be the option added to filter all reports by Fee Category in addition to time frames, Schedule, Practioner, Item...
Opening hours Christmas 2019
Hi, just wondering when you are closing and then re-opening for the Christmas/New Year period (2019/2020)? Thanks.
is there any update on the Medicare Online Claiming dependency on Java RE V6U26 & any timeframe for overcoming it?
For sometime we have different software requiring different Java versions but because of the Medicare Online Claiming dependency on Java ...
New Automated Text Messages
Can the new automated text messages have the date showing as DD/MM/YYYY instead of the American way MM/DD/YYYY? We currently have the tem...
Is there a way to block or blacklist a person from using the Gateway to book an appointment?
Hi Team,We have a patient who regularly fails to attend their appointment and we have decided not to book them in again. Is there a way ...
What developments & improvements might users of FrontDesk look forward to over the next 12 months?
Hi Team,What developments & improvements might users of FrontDesk look forward to over the next 12 months? Many thanks, Joyaa
Group Appointment Bookings - Automatically added to patient billing
We run a variety of group exercise classes within our clinic and a lot of patients book into these for either a 4 or 8 week block. While ...
Need to change IP address in system for online appt book. Can anybody help?
Hi, I am hoping someone here may be able to help. Our online appt book has stopped working and it appears to be due to our internet ser...
GU Health with Tyro?
Hi are we still unable to claim with GU Health with our Tyro Machine?
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